Readiness for Service Is Our Attitude
Our goal is to create robust and durable products that are available to our customers for for long and trouble-free periods. That is why we are always there for you when it comes to ensuring the functionality of our products.
At our facility in Konzell, we have the combined expertise to react very quickly and comprehensively when an H&H device needs to be checked, recalibrated or repaired. Product development, manufacturing, support & service are centrally located under one roof and closely interlinked.
Competent. Reliable. Honest. This is our corporate culture, not only in our relationships with customers, but also with partners and colleagues.
Service Benefits by Höcherl & Hackl
- Through fast and unbureaucratic service, we achieve high device availability for our customers.
- The free initial calibration upon delivery and the guaranteed first recalibration after registration represent significant added value. The new calibration or recalibration is carried out directly at our premises.
- The sum of technical quality “Made in Germany”, high service orientation, our calibration service and the expertise bundled in one place ensures our customers maximum availability of our products.
Our Standard:
- maximum service competence: development, service and support under one roof
- free factory calibration (initial calibration) with delivery
- device calibration at any time on request – free recalibration after registration within the 2-year warranty period
- short response times and thus fast, unbureaucratic service – also for special applications
- free instruction/product training at our site
- RMA return system for easy processing
- own repair service
- latest certified LabVIEW drivers per download
- latest free software tools per download
